Frequently asked questions

Once payment has been received in full, we dispatch your order.

We make use of reputable couriers.

Your boxes should be delivered at the given address between 4-7 working days for all
central cities from payment received. Please note that delivery can take up to 10 working
days for remote locations.
Please take weekends and public holidays into account when calculating this.

This is possible but additional courier charges will be incurred. Please email us to receive a
quote before placing your order.

All orders paid in full received by the 15 December will be guaranteed to arrive at their new home by 24 December.

That is fabulous – please send us an email and we will liaise with
you directly on all details.